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All air conditioner remotes we offer are brand new. Some of the remotes are original, the rest are compatible or spare, that is, produced by another manufacturer, but they work in the same way as the original ones. None of the compatible remotes require settings or entering codes. If for some reason the remote you ordered does not work with your air conditioner, can be replaced or returned, we will refund the amount you paid for the remote. All remotes are tested before shipping. The colors of plastics and stickers may differ from that of your remote. This does not affect the functionality of the remotes if the models are compatible.